Who we are

Why we started Paws & Prints

As lifelong pet parents in London, we struggled to find a single place that balanced premium, ethical sourcing with genuinely compassionate service. That struggle led us to create Paws & Prints. Our vision was to build more than a store—it's a community where every product is tested by our own furry family, and every customer gets advice they can trust. This isn't just business; it’s a personal commitment to pet happiness.

Our pet-first philosophy

Built on a quality promise

Our dedication to your pet's long-term health and happiness is the foundation of everything we do. We meticulously vet every single item—from life-stage nutrition to durable toys—ensuring it exceeds our highest standards for safety, efficacy, and ethical production. This curated approach means you never have to worry about what you're buying. We've done the heavy lifting so you can focus on the joy of pet ownership.

Ethically sourced

We prioritize partners committed to sustainable practices and responsible, high-quality production.

Welfare focused

Supporting brands and organizations dedicated to animal rescue and the highest standards of welfare.

Nutritional excellence

Providing wholesome, natural foods, treats, and supplements for balanced and superior health.

Safety guaranteed

Every product in our shop is free from harsh chemicals, unnecessary fillers, and artificial additives.

Our promise to you & your pets

Discover our core values that guide our service to your pet and our planet.

Quality & wellness

Quality & wellness

Your pet’s health is our top priority. We ensure every product, from nutritious food to durable toys, is vetted for safety and happiness.

Community & support

Community & support

More than a shop, we’re a supportive family. Connect with us to learn, share, and find expert advice for your pet-parenting journey.

Ethical & sustainable choices

Ethical & sustainable choices

Good for your pet, great for the planet. We commit to ethical sourcing and offer curated, sustainable, guilt-free choices.

Quality-vetted products
Ethical sourcing you can trust
Unbeatable pet parent support
Quality-vetted products
Ethical sourcing you can trust
Unbeatable pet parent support
Quality-vetted products
Ethical sourcing you can trust
Unbeatable pet parent support

We believe in the profound bond between pets and people.

Our mission is to merge genuine compassion and practical expertise, enriching our community one wagging tail and happy purr at a time.

Real reviews from real customers

Read why pet parents trust Paws & Prints.

I had a complicated question about cat anxiety, and the customer care team responded within the hour with thoughtful, expert advice. That level of support is rare.

Mark P.

Lawyer

The delivery service is incredibly fast and reliable. Knowing I can get my small pet essentials delivered securely and on time makes a huge difference to my routine.

Chloe R.

Musician

The return process was so simple and hassle-free when I chose the wrong size collar. The team handled the exchange immediately. Exceptional service!

David H.

Programmer

I appreciate how easy the website is to navigate. I can find specific products for our dog, cat, and fish quickly, saving me hours of searching online.

Alex K.

Driver

I appreciate the eco-friendly packaging. It’s nice to know a company cares about the planet as much as they care about our pets.

Lisa P.

Dentist

I sent a late-night email about an urgent product question, and they got back to me first thing in the morning with a detailed, helpful answer. True professionals!

Ben T.

Journalist

I used their sizing guide for a new harness, and it fit Rosie perfectly on the first try. That attention to detail shows they know their products well.

Nadia C.

Teacher

I trust their product curation. I know that anything Paws & Prints stocks has been vetted for quality, saving me the trouble of checking hundreds of brands.

Chloe A.

Chef

Our journey

Built on paws, principles, and people.

Meet our partners

Meet our partners

We partner only with the best, most ethical brands in pet wellness.

Visit our stores

Visit our stores

Get personalized advice and professional services you can only find in-store.